نوفوتيل Novotel بانكوك سوفارنابومي إيربورت 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 4.4/5 6,175 أراء

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نوفوتيل Novotel بانكوك سوفارنابومي إيربورت - Image 1
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نوفوتيل Novotel بانكوك سوفارنابومي إيربورت - Image 4
999 Suvarnabhumi Airport Hotel, Moo 1 Nongprue Bang Phli, مقاطعة بانج فلي, 10540 بانكوك, تايلاند

الوصف

خدمات الفندق الإضافية

  • تسجيل الوصول المرن طوال 24 ساعة وتسجيل المغادرة بعد 24 ساعة

  • حوض سباحة في الهواء الطلق يطل على حديقة استوائية وسبا ومركز للياقة البدنية

  • وجبة إفطار مرنة يمكن تناولها على في أي وقت في The Square

  • على بعد 300 متر من محطة Airport Rail Link. وصول سهل إلى وسط المدينة في 25 دقيقة

  • غرفة مميزة في طابق بروميير مع إفطار في اللاونج

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موقع الفندق

نوفوتيل Novotel بانكوك سوفارنابومي إيربورت

999 Suvarnabhumi Airport Hotel, Moo 1 Nongprue Bang Phli, مقاطعة بانج فلي
10540 بانكوك
تايلاند

نظام تحديد المواقع العالمي (GPS):13.696579, 100.751698

الهاتف
فاكس +66 2 131 1188

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • مسبح
  • موقف
  • خدمة نقل بالحافلة
  • مطعم
  • إمكانية التنقل بالكرسي المتحرّك
  • مركز اللياقة
  • وافاي
  • مكيف
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  4.4/5  6,175 أراء

تقييم TripAdvisor  4.0/5  7,503 أراء

2024 شهادة تميّز

Super convenient and great value for money

ملاحظة Tripadvisor 4.0/5

John S Couples - تقييم TripAdvisor المعتمد

Everything works just fine. We have stayed many times because of the proximity to the airport. Rooms are very clean and food always available but the property is a bit tired. However you get exactly what you need for a one night layover and the team work very hard and are always available and polite. We are big fans

Vacation at Bangkok

ملاحظة Tripadvisor 5.0/5

Dreamer04023613398 Couples - تقييم TripAdvisor المعتمد

Good breakfast helpful maintenance guy help to change shower head as water pressure low staff at breakfast offer nice crossiant. Good ambience nice room breakfast start at 3am and allow late checkout in the evening which transfer to airport

Bulling from a waitress

ملاحظة Tripadvisor 1.0/5

Ginger N تقييم TripAdvisor المعتمد

On the 24th of April we were having lunch at about 13.40. A senior waitress - a woman of about 50 years old with short haircut - demonstratively took away dirty plates from 2 other tables (who booked a la carte) without paying any attention to our 3 dirty plates. When another waiter tried to clear our table, she didn't allow. When we asked to clear our table she started making angey faces. After a man of the staff in a blue jacket talked to her, she calmed down a little bit. But anyway, people with such mental problems must not work in a hospitality area.

Dear 37gingern, We are truly sorry to hear about the unpleasant experience you encountered during your lunch at our hotel. Please accept our sincerest apologies for any inconvenience caused by the behavior of the waitress you described. At Novotel Bangkok Suvarnabhumi Airport, we hold our staff to the highest standards of professionalism and customer service. Rest assured, we take such feedback seriously and will address this matter internally in accordance with our hospitality policies. It is regrettable to hear that you felt uncomfortable due to the behavior of one of our team members. We deeply value all our guests and their feedback, and we will take the necessary steps to ensure that incidents like this do not recur in the future. Your comfort and satisfaction are of utmost importance to us, and we strive to provide a welcoming and pleasant dining experience for all our guests. Once again, we apologize for the lapse in service you experienced and appreciate you bringing this to our attention. Should you decide to visit us again, we are committed to making your next visit a much more positive and enjoyable one. Warm regards, Winai Moonsri Guest Experience Manager

Don’t stay here.

ملاحظة Tripadvisor 1.0/5

sunny k العائلات - تقييم TripAdvisor المعتمد

Run from this place. I will never stay at this property again. While it is super convenient that the hotel is located in the airport, the hotel is very outdated and old. The front entrance is nice, but the room we stayed in was terrible. We stayed in room 2244 and there were many problems. The shower leaked and the entire bathroom floor got wet. The room had a moldy spell, which prohibited me from sleeping. Half of the outlets did not work. The phone did not work. The towel smelled, which then made me smell awful after the shower. The hallway to the room looked like a scene from a horror movie. I only choice to stay at this hotel due to my early morning flight out of BKK. But never again.

Dear Sunny K, We are truly sorry to hear about your disappointing experience during your recent stay at Novotel Bangkok Suvarnabhumi Airport. We deeply regret that your expectations were not met, and we sincerely apologize for any inconvenience caused. At Novotel, we strive to provide a comfortable and pleasant stay for all our guests, and it is disheartening to learn that we fell short in your case. Your feedback regarding the condition of the room, including the issues with the shower, bathroom floor, outlets, phone, and towels, has been duly noted. We understand the importance of a well-maintained and fully functional room to ensure a restful stay for our guests. Please be assured that we have shared your comments with the relevant teams to address these issues promptly and to prevent any recurrence in the future. We value your feedback as it helps us identify areas that need improvement. We sincerely apologize for the inconvenience you experienced and we would like to assure you that your concerns are being taken seriously. Should you consider giving us another opportunity to host you in the future, we will do our utmost to ensure a much-improved experience that aligns with our high standards of hospitality. Thank you for bringing these matters to our attention. Warm regards, Winai Moonsri Guest Experience Manager

Convenient for early morning flights

ملاحظة Tripadvisor 5.0/5

K6553QZginar تقييم TripAdvisor المعتمد

Good airport hotel. We chose it mainly because it's within walking distance of the terminal. Easily accessible on foot in less than 10 minutes from the basement of the terminal (where the trains to the city depart), following the signs to the airport hotel. We walked from the airport to the hotel and back (3am) with no problem. The room was very spacious, with a large bed, a well-equipped bathroom and efficient air conditioning. Wi-Fi was good. The swimming pool is a great place to cool off, although the sunbeds are old and most of them need replacing. A little expensive compared to other hotels in the airport area, but well worth the price given the excellent location.

Dear K6553QZginar, Thank you for taking the time to share your experience with us. We are delighted to hear that you found our hotel convenient for your early morning flights and that you appreciated our proximity to the terminal. Our team is committed to providing a seamless experience for our guests, especially for those with time-sensitive travel plans. It is wonderful to know that you enjoyed the spacious room with the comfortable bed, well-equipped bathroom, and efficient air conditioning. We are also glad that the Wi-Fi met your expectations during your stay. Your feedback regarding the swimming pool and sunbeds is duly noted, and we will address this internally to enhance our guests' experience further. At Novotel Bangkok Suvarnabhumi Airport, we strive to offer a balance of convenience, comfort, and value for our guests. While we may not always be the most budget-friendly option in the airport area, we aim to deliver exceptional service and an unparalleled location that justifies the value. Once again, thank you for choosing to stay with us. We look forward to welcoming you back for another pleasant stay whenever your travels bring you to the area. Warm regards, Winai Moonsri Guest Experience Manager

بالاشتراك مع TripAdvisor

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  • 1,291 أراء 8.1/10 الإفطار

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